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I.T. Qualifications

I.T. Qualifications

National Certificates - Full Qualifications

Career Opportunities (IT Professional)

  • Personal Assistant/Executive
  • Company Secretary
  • Sales Representative
  • Call or Contact Centre Operator
  • Computer Engineer - Hardware & Software
  • ICT Systems Test Engineer
  • ICT Support Engineer
  • ICT Systems Engineer
  • ICT Trainer/Facilitator - Desktop Support
  • ICT Network Administrator
  • Field Engineer - Multi Function Products
  • Technical Support - Administrator
  • Technical Trainer - ICT Systems
  • Technical Trainer - Office Products
  • Technical Trainer - Hardware Support
  • Technical Support - First Line Management 

Further Education & Training (FET) NQF Level 2/3


National Certificate: Information Technology

End User Computing 61591(49077) - CURRICULUM

Fundamental Modules

 Business Communication

 Mathematical Literacy

 Life Orientation

Core Modules

 Basic Computer Literacy    

 Word Processing

 Spreadsheet Application

 Presentation Development

 Electronic Mail    

 The Internet

 Database Management

Electives             

Computer Networks

Computer Architecture

Computer Programming

A). FUNDAMENTAL MODULES (47 Credits) 

1. BUSINESS COMMUNICATION (credits 15)          

    • Accommodate audience and context needs in oral communication (credits 5) – SAQA ID 8968
    • Use language and communication in occupational learning programmes (credits 5) – SAQA ID 8973
    • Write texts for a range of communicative contexts (credits 5) – SAQA ID 8970

2. MATHEMATICAL LITERACY (credits 22)  

·         Demonstrate an understanding of the use of different number bases and measurement units, and an awareness of error in the context of relevant calculations (credits 2) – SAQA ID 9010 

·         Describe, apply, analyze and calculate shape and motion in 2 and 3-dimensional space in different contexts (credits 4) – SAQA ID 9013

·         Investigate life and work related problems using data and probabilities (credits 5) – SAQA ID 9012

·         Perform basic business calculations (credits 6) – SAQA ID 11241 

·         Use mathematics to investigate and monitor the financial aspects of personal, business and national issues (credits 5) – SAQA ID 7456

 

3. LIFE ORIENTATION (credits 10)

 

·         Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organization and a specific workplace (credits 4) – SAQA ID 13915

·         Present information in report format (credits 6) – SAQA ID 110023

 

 B). CORE MODULES (56 Credits)

 

4.1. BASIC COMPUTER LITERACY (6 credits)  

    • Describe the concepts of Information and Communication Technology (ICT) and the use of its components in  a healthy and safe manner (credits 3) – SAQA ID 117925 
    • Use computer technology to research a computer topic (credits 3) – SAQA ID 114076  

                4.2. WORD PROCESSING (credits 13)  

·         Use a Graphical User Interface (GUI)-based word processor to format documents (credits5) – SAQA ID 117924

·         Use a GUI-based word processor to create merged documents (credits 3) – SAQA ID 116942

·         Use a GUI-based word processor to enhance a document through the use of tables and columns (credits 5) – SAQA ID 119078  

4.3. SPREADSHEET APPLICATION (credits 13)

 

·         Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets (credits 4) – SAQA ID 116937

·         Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem (credits 6) – SAQA ID 116940

·         Using a Graphical User Interface (GUI)-based spreadsheet application to enhance the functionality and apply graph /charts to a spreadsheet (credits 3) – SAQA ID 116943  

             4.4. PRESENTATION DEVELOPMENT (credits 10) 

·         Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief  (credits 5) – SAQA ID 117923 

·         Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance (credits 5) – SAQA ID 116930  

 

             4.5. MAIL & INTERNET (credits 11)
 

·         Enhance, edit and organize electronic messages using a Graphical User Interface (GUI)-based messaging application  (credits 2) – SAQA ID 116935  

·         Use a Graphical User Interface (GUI)-based web browser to search the Internet (credits 4) – SAQA ID 116931  

·         Use electronic mail to send and receive messages (credits 2) – SAQA ID 116945 

·         Demonstrate an understanding of the principles of the internet and the world-wide web (credits 3) – SAQA ID 115391
  

                4.6. DATABASE MANAGEMENT (credits 3)

·         Use a Graphical User Interface (GUI)-based database application to work with simple databases (credits 3) – SAQA ID 116936               

 

                        C). ELECTIVE MODULES (27 Credits) 

5. COMPUTER NETWORKS (5 credits)

·         Explain the principles of computer networks (credits 5) – SAQA ID 14913

 6.  COMPUTER ARCHITECTURE (credits 17)

·         Explain computer architecture concepts (credits 7) – SAQA ID 14917

·         Investigate the use of computer technology in an organization (credits 6) – SAQA ID 14912

·          Monitor and control the maintenance of office equipment (credits 4) – SAQA ID 1393  

7.  COMPUTER PROGRAMMING (credits 5)

·           Describe the principles of Computer Programming (credits 5)

 

Further Education & Training (FET) NQF Level 4

                                                                                                                                                                                                        
Top

National Certificate: Information Technology:
 
End User Computing (49077) - CURRICULUM


Fundamental Modules

 Business Communication

 Computer Literacy





Core Modules

Computer Networks  

Computer Architecture

Contact Centre Operation

 

Electives

Hardware & Infrastructure Support for Office Products

Data communication & Networking Support



 

 

 

A). FUNDAMENTAL MODULES (73 Credits)

 

1. BUSINESS COMMUNICATION (57 credits)

·         Access information in order to respond to client enquiries in a financial services environment (2 credits ) – SAQA ID 9302

·          Accommodate audience and context needs in oral communication (5 credits) – SAQA ID 8968

·         Communicate verbally with clients in a financial environment (3 credits) - SAQA ID 9303

·         Interpret and use information from texts (5 credits) – SAQA ID 8969

·         Use language and communication in occupational learning programmes (5 credits) –SAQA ID 8973

·         Write texts for a range of communicative contexts (5 credits) – SAQA ID 8970

·         Apply comprehension skills to engage oral texts in a business environment (5 credits) – SAQA ID 12154

·         Apply comprehension skills to engage written texts in a business environment (5 credits) – SAQA ID 12155

·         Apply problem solving strategies (4 credits) – SAQA ID 1492

·         Engage in sustained oral communication and evaluate spoken texts (5 credits) –SAQA ID 8974

·         Participate in groups and/or teams to recommend solutions to problems (3 credits) –SAQA ID 1492

·         Read analyse and respond to a variety of texts (5 credits) – SAQA ID 8975

·         Write for a wide range of contexts (5 credits) – SAQA ID 8976 

2. MATHEMATICAL LITERACY (16 credits) 

·         Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems (6 credits) – SAQA ID 9015

·         Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts (4 credits) – SAQA ID 9016

·         Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues (6 credits) – SAQA ID 7468  

B). CORE MODULES (70 Credits)  

3. COMPUTER NETWORKS (5 credits)

    • Explain the principles of computer networks (5 credits) – SAQA ID 14913

4. COMPUTER ARCHITECTURE (48 credits)

    • Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment (6 credits) – SAQA ID 114636
    • Demonstrate an understanding of testing IT systems against given specifications (6 credits) - SAQA ID 14908 
    • Investigate the use of computer technology in an organization (6 credits) – SAQA ID 14963
    • Describe the types of computer systems and associated hardware configurations (6 credits ) – SAQA ID 14921
    • Explain computer architecture concepts (7 credits) – SAQA ID 14917
    • Explain how data is stored on computers (7 credits) – SAQA ID 14944
    • Resolve computer user’s problems (5 credits) – SAQA ID 14919
    • Resolve technical computer problems (5 credits ) – SAQA ID 149138  

 5. CONTACT CENTRE OPERATION (17 credits)

    • Comply with service levels as set out in a Contact Centre Operation   (10 credits) – SAQA ID 10313
    • Describe information systems departments in business organisations   (3 credits ) – SAQA ID 14926
    • Handle a range of customer complaints (4 credits) – SAQA ID 10025

C). ELECTIVES (49 Credits)


SPECIALISATION FIELDS:

Hardware And Infrastructure Support For Office Products & Data

Communications & Networking Support  

6. HARDWARE AND INFRASTRUCTURE SUPPORT FOR OFFICE PRODUCTS (27 Credits)

    • Demonstrate knowledge of principles of electronic logic for computing (9 credits) – SQAQ ID 14922
    • Describe and install scanning systems (3 credits) - SAQA ID 14936
    • Describe and install photocopier machines (3 credits) - SQAQ ID 14946
    • Describe and install a facsimile machine. (2 credits) - SAQA ID 14952
    • Describe and install computer printers. (2 credits) - SAQA ID 14945
    • Describe and install colour copiers/printers (4 credits) - SAQA ID 14941
    • Describe and install high-volume photocopier machines. (4 credits) - SAQA ID 14948  

 7. DATA COMMUNICATIONS & NETWORKING SUPPORT (22 Credits)

    • Install networked computer application software (5 credits) - SAQA ID - 14931
    • Install a Local Area Network (10 credits) - SAQA ID 14953
    • Apply the Principles of Supporting Users of a Local Area Network (7 credits) - SAQA ID 14937
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